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shipping + delivery

Shipping countries:

The Products are delivered to the address indicated by the Customer upon the placement of his order, which must be located in one of the following countries:

- Germany

- Spain

- Portugal

- France

- United Kingdom

- Austria

- Belgium

- Denmark

- Italy

- Ireland

- Luxembourg

- Netherlands

- Sweden

- Finland

- Estonia

- Lithuania

- Latvia

- Czech Republic

- Hungary

- Greece

- Bulgaria

- Croatia

- Slovenia

- Slovakia

- Poland 

- Romania

 

However, no delivery will be made in the following territories:

 - The Canaries, the Balearic Islands, and the enclaves of Ceuta and Melilla, the Principality of Andorre,

- The French Overseas departments and Territories (presently the Overseas Departments and Regions, the overseas communities and French Polynesia), Corsica, the Principality of Monaco,

- The Channel Islands of Jersey and Guernsey.

- The Island of Madeira and Açores. 

 

Delivery time and costs:

 Orders are prepared and shipped from the Vendor’s warehouse in France. The delivery time and costs depend on the specific arrangements for preparing the order, the mode of delivery that is selected and the destination.

The delivery times are indicated in business days (Monday through Friday, apart from public holidays)

 These delivery times do not take into account preparation of the order; therefore, an additional day is to be added for any order placed after 2:00 p.m. (GMT+1h). Any order placed before 2:00 p.m. (GMT+1h) will be processed during that day (Excluding UK orders).

Orders placed on a Friday, Saturday, Sunday or public holiday in Europe are processed only on the following Monday or business day. Also, during certain periods, particularly during sales and inventories or during periods of unusually heavy demand, as an exception, the delivery times may be somewhat longer than normal.

The Vendor extends its best effort to comply with the specified time limits; however, it shall not be held responsible for delays imputable to the shippers.

Under no circumstance shall the Vendor be held responsible for any late delivery due to erroneous or incomplete indications of the address.

ZONE EUROPE : Austria, Belgium, Bulgaria, Croatia, Czech republic, Denmark, Estonia, Estonia, Germany, France, Austria, Belgium, Denmark, Italy, Ireland, Luxembourg, Netherlands, Sweden, Spain, Portugal, , Lithuania, Latvia, Czech republic, Hungary, Slovenia, Slovakia, Poland, Greece, Bulgaria, Croatia, Romania.

Free shipping cost for all orders within the countries above.

 

Standard home delivery

Transit time

2 to 5 business days

Prices VAT included

 FREE

 

 ZONE UK: United Kingdom.

Free shipping cost for all UK orders.

 

Standard home delivery 

Transit time

 2 to 8 business days

Prices VAT and Import Taxes included

 FREE

 

Upon the Vendor’s confirmation of the order, the Customer is advised of the time for delivery of his order and the delivery monitoring number will be transmitted to him. He will then be able to connect to the shipper’s site via a hypertext link to monitor the forwarding of his order.

The delivery date is the date on which the Customer or a third party designated thereby, other than the shipper, receives the Products, or the date of first notice of delivery.

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