Privacy Policy

GLOBE EUROPE SAS Privacy Policy

This Privacy Policy describes what personal information is collected and how your personal information is collected, used, and shared when you visit or make a purchase on https://szade.eu/ (the "Site").

By accessing the Site, you expressly consent to the collection and use of your personal data in accordance with the provisions set out below.

In addition, access to the Site necessarily implies your unreserved acceptance of the General Terms and Conditions of Use accessible on the Site.

 

ENTITY RESPONSIBLE FOR THE PROCESSING OF PERSONAL INFORMATION

The entity responsible for managing your personal data on the Site is:

GLOBE EUROPE SAS

438 Pascouaou Avenue

40150 SOORTS-HOSSEGOR

Telephone number: 05 58 49 89 70

Email address: See below.

 

PERSONAL INFORMATION WE COLLECT

Personal data is information that directly or indirectly identifies you, including your first and last name, telephone number, date of birth, postal address, email address and any other personal information.

We collect this information when you create, complete or modify your user account, or when you provide it on the Site to manage your order, pay for your online purchases, fill in a contact, support or "FAQ" form, subscribe to our newsletter or more generally receive information relating to our activities, promotions or products or services.

If you choose to interact with us via the chatbot functionality, please note that your names and email addresses, as well as any information shared during the simulated conversation, will be collected, recorded, stored and analyzed. By using our chatbot feature, you expressly consent to the automatic collection, recording, storage, and analysis of your personal information, as well as any "communication" between you and us through our chatbot feature.

By registering, you agree to this privacy policy and confirm that you are 16 years of age or older, it being recalled that minors under the age of 16 may only use the Site with the authorization of their legal representative.

In addition, when you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and certain cookies installed on your device. In addition, when you browse the Site, we collect information about the web pages or products you view, the websites or search terms that led you to the Site, as well as information about your interaction with the Site. This automatically collected information is referred to as "Device Information."

 

We collect device information using the following technologies:

 

"Cookies" are data files placed on your device or computer that often contain an anonymous unique identifier. To learn more about cookies and how to disable them, visit http://www.allaboutcookies.org.

- "Log files" record actions performed on the Site and collect data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

- "Web beacons", "tags" and "pixels" are electronic files used to record information about your browsing on the Site.

In addition, when you make or attempt to make a purchase on the Site, we collect certain information about you, including your first and last name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. This information is referred to as "Order Information."

At checkout, you can give your consent to the use of your marketing data. In this case, you give us permission to keep your email address for marketing purposes.

When we refer to "Personal Information" in this Privacy Policy, we are referring to both Device Information and Order Information.

 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the order information we typically collect to process orders placed on the Site (including processing your payment information, arranging shipping, and providing invoices and/or order confirmations). In addition, we use this order information to:

- To provide you with customer services and support, to respond to your questions and requests, and to communicate with you in any other way;

- To communicate with you, inform you of offers, promotions or products that may be of interest to you and allow you to better target them;

- Review our orders for potential risk or fraud;

- To ensure the security and integrity of the Services, our technology, assets, data, and business; To detect, prevent, and debug fraud or other illegal activities.

- Enforce the Terms of Use of the Site, in particular to prevent possible violations;

- Respond to requests from law enforcement authorities, and in accordance with applicable law, court order, or government regulations, or comply with a subpoena, court order, legal process, or legal obligations.

 

— With your consent, for any other purpose.

In accordance with your preferences, we provide you with information or advertisements relating to our products or services.

If you receive emails containing products or offers that may be of interest to you, you may unsubscribe from marketing communications by clicking on the unsubscribe link in the email. Please note that you will continue to receive emails with information about your order(s) even if you unsubscribe from marketing emails. Please feel free to contact us with any other requests or preferences, including to update or change your personal information. See the "CONTACT US" section below.

Information about your device allows us to detect potential risks and fraud (including your IP address), and more generally to improve and optimize our site (for example, by analyzing our customers' navigation and interaction with the site, and evaluating the effectiveness of our marketing and advertising campaigns).

 For more information about how Google processes personal information, check https://business.safety.google/privacy/

 

SHARING YOUR PERSONAL INFORMATION

We may share your personal information with the following third parties, including vendors or contractors, to help us use it, as described above:

- Our related companies;

- Financial institutions for payment processing;

- Our contracted service providers, including: direct mail agencies, marketing or market research providers, IT or logistics providers, external sales or legal advisors (such as auditors and lawyers);

As an example, we use Shopify to manage our online store; you can view Shopify's privacy policy here: ttps://www.shopify.com/legal/privacy. We also use Google Analytics to better understand how our customers use the Site; you can view Google's privacy policy here: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout ;

- In the event of a transfer of our business (in whole or in part), to the purchaser (as an asset of the business).

Finally, we may also share your personal information in order to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other request for information that we receive from a government or other authority with enforcement powers, or to protect our rights.

 

BEHAVIOURAL ADVERTISING

As noted above, we use your personal data to provide you with targeted advertising or marketing communications that may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative (NAI) information page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:

FACEBOOK - https://www.facebook.com/settings/?tab=ads

GOOGLE - https://www.google.com/settings/ads/anonymous

    BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

In addition, you can opt-out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.

 

DO NOT TRACK

Please note that we do not change our site's data collection and use practices when we receive a "Do Not Track" signal from your browser.

 

YOUR RIGHTS

You have the right to access the personal information we hold about you and to request that your personal information be corrected, rectified, updated or deleted.

In addition, you have:

• the right to communication of personal data;
• the right to limit the processing of your personal data, for example by disabling cookies, not creating a personal account on the Site or refusing to receive emails or text messages;
• the right to object to the use of your personal data if the exercise of this right is based on a legitimate reason or if it is exercised to prevent the use of the data collected for commercial prospecting purposes;
• the right to data portability.

If you wish to exercise these rights, please contact us via the contact details below or submit your request directly on this page: https://szade.eu/pages/gdpr-compliance
We will respond to you within a maximum of one month from your request.

You can also contact us at this address to report the loss, theft or any other misappropriation of your usernames and/or passwords, of which you are aware or suspect.

In addition, if you are a resident of Europe, please note that we process your data in order to perform any contracts we may have entered into with you (for example, if you place an order through the Site), or to pursue our legitimate business interests mentioned above. Please also note that your data will be transferred outside of Europe, in particular to Canada and the United States, within the limits of legal constraints.

 

STORAGE OF PERSONAL DATA

The maximum retention periods for personal data are determined as follows:

 

For operational requirements:

 

• the period during which your personal data is necessary to ensure the full execution of the order, and for a period of 3 years after the end of the agreement concluded between us;
• Once the payment has been made, the retention of your credit card data is set for a period of 13 months;
• To provide after-sales service, manage applicable warranties and claims or disputes, personal data is, with the exception of payment data, kept for a period of 10 years from the last operation or contact;
• Personal data stored on your device, such as cookies, or any other information used for identification purposes or to ensure traceability, is kept for 6 months.

To meet legal and regulatory requirements:

The period for which SZADE is required to retain the data in accordance with its legal and regulatory obligations, and in the absence of a specific retention period, the personal data collected is kept for a limited period necessary for the purpose concerned, and which may not exceed five years from the conclusion of the contract.

 

SMS

We respect your privacy and the information you allow us to share as part of our SMS marketing service. This information allows us to send you SMS notifications (about your order, including abandoned cart reminders), marketing offers, and transactional text messages, including review requests. Your registration data and consent to send SMS messages will not be shared with any third party, except our messaging partners, in order to enable and manage our program. You can unsubscribe at any time by replying STOP or by clicking on the unsubscribe link (if applicable).

 

Our website uses cookies to keep track of the items you add to your shopping cart, even if you have abandoned your order. This information is used to determine when to send you shopping cart reminders via SMS.

 

CHANGES

We may update this Privacy Policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by email at gdpr-contact@globebrand.com or by postal mail using the contact information provided below:

 

438 avenue de Pascouaou, 40150 SOORTS-HOSSEGOR, France

 

CONTACT THE APPROPRIATE AUTHORITIES

If you have a complaint, you can contact the relevant authorities using the options below:

- CNIL website:

• https://www.cnil.fr/fr/plaintes
• https://www.cnil.fr/cnil-direct?visiteur=part&cnilContactSourceURI=plainte

 

- Mailing address:

CNIL – Complaints Service – 3 Place de Fontenoy – TSA 80715 - 75334