• 1 | Print

    Generate your free return label via the "Start your Return" button.

  • 2 | Prepare

    Articles must be returned like brand new (not used outdoor, not washed, not creased, etc). Please, make sure returned articles are tidy in original packaging with labels.

  • 3 | Pack

    Shipping box or mailing bag is compulsory. Securely seal the package and stick the return label on it. Remove old shipping label if necessary.

  • 4 | Post

    Customers from the UK, Italy, Romania & Greece via DHL:
    Home pick up:     Click Here
    Drop-off point: Click Here

    Customers from Rest of Europe via Chronopost:
    Drop-off point:     Click Here


    Merchandise must be returned within 30 days from the
    date of purchase.

START YOUR RETURN

returns

If you are in EU/UK ,to register your return, you just need to click this link and follow online instructions. 

Are returns free of charge?

Returns are free of charge for countries listed below:

United Kingdom, Germany, Spain, France, Austria, Belgium, Denmark, Italy, Luxembourg, Netherlands, Sweden, Portugal, Finland, Estonia, Lithuania, Latvia, Ireland, Hungary, Greece, Bulgaria, Croatia, Slovenia, Slovakia, Romania

Returns will be charged 10 € for country listed below:

Czech Republic, Poland

We do not offer returns from Switzerland. Customer must send the goods at his costs to:

Globe Europe
C/O SZADE returns

14 avenue de Laubian

40510 Seignosse

France

You can also choose to support the cost and ship on your own.

In order to process your return, please return the items offered if the amount of your order after return does not reach the current promotional offer.

You get one free return per order. Additional returns of the same order will be at your expense. You have 30 days from the shipping of your order to return it.

 How to return my order?

Only Products purchased via the Site may be returned to the Vendor pursuant to the conditions and procedures defined in articles 8 and 9 of GTS to the exclusion of any other products, including those bearing the Vendor’s marks or sold thereby in other sales outlets.

 In the event of refusal, the Product is either shipped back to the Customer at his expense or made available to him for 30 days at the Vendor’s warehouse.

Once we receive your return at our warehouse, it will take 7 to 14 business days to process. We do not offer exchange.

Unless any of the warranties specified in article 9 of GTS is put into play, the Customer commits to return the Products in their initial packaging including all of their accessories: instructions for use, carton labels with bar code, individual plastic packaging, etc.).